to present SymphonyIRI Group (formerly Information Resources, Inc.) Chicago,
Manage company website, intranet, email campaigns, internal web tools, and social media. Manage SEO/SEM for website traffic.
to 11-2008 Leapfrog Online Evanston,
Design, code, and maintain e-commerce and content-heavy websites.
Search Engine Optimization for organic search and paid search traffic.
Manage web hosting, email, databases, domain names, forums, and website Content Management System. Oversee website customer service, multivariate testing, and advertising networks. Online customer acquisition for financial products, cable services and automotive industry.
- Built and maintain over 12 websites that are up to 1000 pages in size.
- Natural web traffic of content website up 1100% and sales up 300%
- Consumer website orders quadrupled in 1 year
- Product take rates up between 5% - 10%
- Saved over $10,000 per month by bringing work in-house
Manager of Web Applications
03-1999 to 10-2004 Level 3 (formerly Focal/Broadwing Communications) Chicago , IL
Developed, built, and managed
company internet, intranet, extranet,
and commerce sites from development to production, administration and maintenance. Managed
web team. Other tasks include vendor relations, site traffic
online surveys, email
newsletters, maps, in person and computer based training tools
and graphic design.
- Built two
separate intranet sites. The Focal intranet site grew to over 12 gigabytes with 15,000
page views a day and Broadwing
new look and feel of public websites every year for 5 consecutive
years, site gets over 40,000 page views a day.
sales tools to save sales people time and streamline revenue
generating deals including online training, proposal generator,
and special pricing request system.
- Built customer
facing websites including customer extranet to view online bills, customer and agent extranet sites,
customer service request system, online surveys, newsletters,
online promotions, card,
and programs to generate revenue.
- Collateral, maps, and online store all brought in house to save the company
01/98 - 10/98 USN Communications (CoreComm) Chicago, IL
Built and managed company website, developed website product and customer
web sites consultation, site design, content generation, programming,
edit, launch, search engine registration, site promotion, and
customer web development, web site hosting and e-mail, domain
web development sales and provide filed support for web design,
hosting accounts serviced, order fulfillment,
provisioning, billing, business administration, and revenue
- Sales training
and vendor relations.